In this guide9 sections
- The rule: tips belong to employees
- Who can share in a tip pool
- Managers and owners cannot take tips
- Credit card tips, fees and service charges
- Common tip violations
- What you can recover and how long you have
- What to do if your tips are being taken
- Tip theft is often the tip of the iceberg
- Frequently asked questions
In California, tips belong to the workers they were left for: your employer, the owners, and any manager or supervisor who can hire, fire or direct your work cannot take any part of them. Employers can generally require you to share tips in a pool with other employees who help serve the customer, such as bussers, bartenders and, in many cases, kitchen staff, but not with management.
Small skims add up. A server who takes in $600 a week in card tips and loses a 3% “processing fee” on them gives up $18 a week, about $900 over a 50-week year. When a manager takes 10% of a $1,000 nightly pool, the staff loses $100 a night, or $500 over a five-night week.
This guide explains the core rule in Labor Code 351, who may and may not share a tip pool, the rules for credit card tips and service charges, how employers get it wrong, what you can recover, deadlines, and what to do if your tips are being taken.
- Under Labor Code 351, a tip is the property of the employee it was left for. Your employer, and any manager or supervisor who acts as its agent, cannot take any part of it.
- California generally allows mandatory tip pools among employees in the “chain of service,” such as servers, bussers, bartenders and, in many cases, kitchen staff.
- Owners and managers with authority to hire, fire or direct employees generally cannot share in the pool, even if they also serve customers.
- Credit card tips must be paid by the next regular payday, and California never lets employers count tips toward minimum wage.
- Taken tips can often be recovered through PAGA, the Unfair Competition Law (up to four years) and related claims.
The rule: tips belong to employees
California’s tip law is in Labor Code sections 350 through 356. The central rule, in Labor Code 351, says that no employer or agent may collect, take or receive any part of a gratuity left for an employee, deduct any amount from wages because of a gratuity, or require an employee to credit tips against wages. A gratuity is the sole property of the employee or employees to whom it was paid, given or left.
Three key definitions in Labor Code 350 shape how the rule works:
- Gratuity includes any tip or money a customer pays or leaves for an employee, including amounts added on a credit card slip.
- Employer includes owners and anyone who employs others.
- Agent means anyone other than the employer who has authority to hire or discharge employees, or to supervise, direct or control their work.
The rule applies wherever customers tip: restaurants, bars, coffee shops, hotels, casinos, salons, car washes, valet stands and delivery services. It protects part-time and seasonal workers the same as full-time staff.
That definition of “agent” is why general managers, assistant managers and other supervisors with real authority generally cannot take tips, even when they help on the floor.
California also has no “tip credit.” Unlike federal law and many other states, California requires employers to pay at least the full minimum wage, $16.90 an hour statewide in 2026 and more in many cities, before tips. Your tips are on top of your wages, never a substitute for them.
Who can share in a tip pool
A tip pool is an arrangement where tips are combined and divided among employees. California courts have held that employer-mandated tip pools are generally lawful if the money goes only to employees who contribute to the customer’s service. In Leighton v. Old Heidelberg, Ltd. (1990), a Court of Appeal approved a mandatory pool shared with bussers. In Etheridge v. Reins International California, Inc. (2009), another court allowed pooling with employees in the “chain of service,” rejecting the argument that only workers who provide direct table service can participate.
| Who | Can share in the pool? | Why |
|---|---|---|
| Servers, bartenders, bussers, food runners, hosts | Generally yes | They serve the customer |
| Cooks, dishwashers and other kitchen staff | Often yes, if part of the chain of service | Etheridge; facts matter |
| Shift leads without hiring, firing or directing authority | Generally yes | Chau v. Starbucks |
| Managers and supervisors who are “agents” | No | Labor Code 350, 351 |
| Owners | No | Labor Code 351 |
| The business itself (for costs, breakage, walkouts) | No | Labor Code 351 |
Your employer can generally decide how a lawful pool is divided, for example by points, hours or fixed percentages for each role. But every dollar in the pool must go to eligible employees, and the employer should apply its own policy consistently. Ask for the policy in writing; if no one can explain where the money goes, that is a warning sign.
Whether kitchen staff can share depends on how the restaurant operates, and courts look at the specific facts. What is never allowed is routing any part of the pool to the employer or management.
Managers and owners cannot take tips
The line between a shift lead who can share and a manager who can’t depends on authority, not job title. In Jameson v. Five Feet Restaurant, Inc. (2003), a Court of Appeal held that a manager who qualified as the employer’s agent could not receive tips from the pool. In Chau v. Starbucks Corp. (2009), by contrast, the court held that shift supervisors who served customers alongside baristas, and who lacked the authority that would make them agents, could share in the tips.
Ask these questions about anyone receiving a share:
- Can they hire or fire?
- Do they set schedules, assign sections or discipline staff?
- Do they direct and control how other employees do their work?
If the answer is yes, they are likely an agent, and their share is likely unlawful. Federal law since 2018 also prohibits employers, including managers and supervisors, from keeping employees’ tips.
💡 Example: At the restaurant where Marco works, servers must put all tips into a pool. The general manager, who schedules staff and handles hiring, takes 10% of the pool every night. If the pool averages $1,000 a night, that is $100 a night that should have gone to the staff. Over a five-night week, the staff loses $500, and over 50 weeks, $25,000 across the team.
Tip violations usually affect every server, bartender and busser on staff. Tell us how your pool works in a free, confidential consultation.
Credit card tips, fees and service charges
Timing. When a customer adds a tip on a credit or debit card, Labor Code 351 requires the employer to pay it to the employee no later than the next regular payday after the customer authorized the payment.
Fees. The employer must pay the full amount of the tip the customer indicated. Deducting the card processor’s fees from employees’ tips is generally not allowed.
Records. Employers must keep accurate records of all tips they receive (Labor Code 353).
Service charges. A mandatory service charge set by the business is not automatically a tip. But if the charge is presented in a way that leads customers to reasonably believe it goes to the staff, a California Court of Appeal held in O’Grady v. Merchant Exchange Productions, Inc. (2019) that workers may have a claim to it. Banquet, catering and hotel workers should look closely at how service charges are described on menus and receipts.
Employers also cannot use tips to cover walkouts, register shortages or breakage.
Common tip violations
- A manager, owner or supervisor takes a share of the pool or of individual tips.
- The business keeps a “house” percentage or uses tips to pay for costs.
- Processing fees are deducted from card tips.
- Card tips are held past the next regular payday.
- Employees are pressured to “tip out” more than the pool policy allows, with the extra going to non-eligible staff.
- Tips are counted toward minimum wage or used to justify paying less than minimum wage.
- Service charges that look like tips are kept by the business.
Tip problems rarely travel alone. Restaurants that misuse tip pools often also have missed meal and rest breaks, unpaid split-shift and reporting-time pay, and off-the-clock side work.
What you can recover and how long you have
A California Court of Appeal held in Lu v. Hawaiian Gardens Casino, Inc. (2010) that Labor Code 351 does not create its own private lawsuit. That does not leave workers without a remedy. Taken tips can be recovered through other routes:
- The Unfair Competition Law (Business and Professions Code 17200), which allows restitution of tips going back up to four years (17208).
- PAGA, which allows civil penalties for Labor Code violations affecting you and coworkers. A PAGA claim generally requires written notice to the state within one year of the violation.
- A complaint to the Labor Commissioner, which enforces the tip laws.
- Related wage claims, such as unpaid minimum wage or overtime, generally within three years (Code of Civil Procedure 338).
Because tip pool policies apply to everyone on staff, these claims are often brought for the whole group.
What to do if your tips are being taken
- Get the written tip pool policy, or write down how the pool works: who contributes, who receives and what percentages.
- Record who gets a share, especially anyone who hires, fires, schedules or disciplines staff.
- Keep your own tip records. Photograph end-of-shift reports and compare card tips to what appears on your pay stub.
- Save pay stubs and note when card tips were paid.
- Request your payroll records in writing (Labor Code 226).
- Talk to a lawyer before raising the issue alone, especially if you fear retaliation. Our guide on Labor Commissioner claims versus hiring a lawyer compares your options.
Tip theft is often the tip of the iceberg
When an employer is willing to dip into tips, it often cuts corners elsewhere: rounded time punches, unpaid side work before or after shifts, missed breaks and late final pay. Our wage and hour attorneys look at every part of how you were paid.
Look up the 2026 minimum wage for your city or county and check whether your pay meets it.
Frequently asked questions
Can my employer require me to share tips?
Generally yes, if the pool goes only to employees who contribute to the customer’s service and never to owners or managers.
Can the cooks and dishwashers be in our tip pool?
Often yes. California courts have allowed pooling with employees in the “chain of service,” which can include kitchen staff, depending on how the restaurant operates.
Can my manager keep a tip a customer handed directly to them?
A manager who is the employer’s agent generally cannot take tips meant for employees. If the customer clearly left a tip for the service the manager personally provided, the rules are more nuanced; ask an attorney about the specific facts.
Can my employer pay me less than minimum wage because I earn tips?
No. California does not allow a tip credit. You must receive at least the full minimum wage plus your tips.
Can I be fired for complaining about the tip pool?
No. Retaliating against workers who complain about pay practices is illegal (Labor Code 98.6 and 1102.5).
Workers only. Never employers.
At Employees First Labor Law, we represent California workers only, never employers. Our team has recovered more than $200 million for workers, and we prepare every case as if it is going to trial. We have offices in Pasadena, Irvine, Long Beach, Pomona, Riverside, Bakersfield and Fresno, and we serve workers throughout California. Meet our team.







If your employer or a manager takes part of your tips, deducts fees from them, or holds credit card tips past payday, we can review how your pool works and pursue what was taken, along with related wage claims. We represent servers, bartenders, bussers, baristas, valets, hotel and casino workers throughout California.
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This article provides general information about California law and is not legal advice for any specific situation. Reading it does not create an attorney-client relationship. Past results do not guarantee a similar outcome.