What Is Healthpointe’s Workers’ Compensation Program?
Healthpointe is a provider of occupational and specialty medical services for injured workers throughout Southern California. With over four decades of experience, Healthpointe operates a fully integrated healthcare network that includes orthopedists, neurologists, spine surgeons, pain management physicians, psychologists, and physical therapists—all under one roof.
For injured workers navigating the complexities of California’s workers’ compensation system, Healthpointe offers a structured, compliant, and efficient treatment path designed to support both medical recovery and legal claim resolution.
Healthpointe works closely with employers, claims adjusters, attorneys, and Medical Provider Networks (MPNs) to ensure treatment is timely, coordinated, and aligned with the applicable regulations under California Labor Code and the Medical Treatment Utilization Schedule (MTUS).
Services Offered: Comprehensive Clinical Coverage
Healthpointe provides a full suite of services critical to the successful treatment and resolution of workers’ compensation claims, including:
- Occupational Medicine: Initial evaluations, injury triage, pre-employment physicals, drug testing, return-to-work planning, and ongoing care management.
- Orthopedic Surgery & Neurosurgery: Advanced treatment of musculoskeletal and spinal injuries, including surgical and non-surgical options.
- Pain Management: Injections, nerve blocks, medication management, and non-opioid strategies for chronic pain related to work injuries.
- Physical Therapy & Functional Restoration: Customized rehab programs, functional capacity evaluations, and goal-driven recovery planning.
- Chiropractic & Psychological Services: Support for soft tissue injuries, stress-related symptoms, and psychiatric impairments.
- QME and Med-Legal Evaluations: Healthpointe physicians are designated Qualified Medical Evaluators (QMEs) who provide expert legal reports used to determine causation, impairment, and permanent disability.
Healthpointe’s multidisciplinary model ensures continuity of care, reduces delays between referrals, and supports more consistent outcomes for injured workers and their legal teams.
Highlights & Benefits of Treating at Healthpointe
Injured workers, employers, and legal professionals benefit from the following features:
- Rapid Appointment Availability: Healthpointe offers same-day and next-day appointments, helping injured workers begin treatment without delay.
- 24/7 Physician Access: Select locations like Colton provide 24-hour access for urgent referrals.
- Standards: In-house utilization review, case management, and peer-reviewed care protocols keep treatment aligned with legal and clinical standards.
- Clear and Timely Documentation: Medical reports are typically delivered within 24–48 hours, a key benefit in disputed or time-sensitive cases.
- Cost Management for Employers & Carriers: Pre-negotiated rates and medical cost containment programs reduce unnecessary utilization while still prioritizing care.
- Return-to-Work Coordination: Healthpointe supports early intervention and proactive planning to help workers safely return to work when medically appropriate.
📍 Locations: Where Can I Treat?
Healthpointe operates workers’ compensation clinics throughout Southern California, with locations in:
- Anaheim
- Colton (24/7 urgent care referrals)
- Corona
- Garden Grove (Extended hours: 7:00 AM – 11:00 PM)
- Irwindale
- La Mirada
- Long Beach (Specialty and ortho only)
- Los Angeles
- Ontario
- Perris
- Temecula
After-hours and urgent care:
Most Healthpointe clinics route after-hours cases to either Colton or Garden Grove. If you are injured outside of normal business hours, your claim may still be processed promptly by visiting a designated urgent-care partner location or scheduling through their on-call system.
Why Am I Being Sent to Healthpointe?
If you’ve been notified that your treatment is scheduled at Healthpointe, there are several possible reasons:
1. It’s Part of Your Employer’s Medical Provider Network (MPN)
In California, employers are allowed to designate specific provider networks for workers’ compensation treatment. If your employer participates in an MPN, you may be required to treat within that network. Healthpointe is a common provider across multiple MPNs due to its clinical scope and compliance with WCAB standards.
2. They Provide Fast and Legally-Compliant Reporting
Healthpointe is known for fast turnaround on medical evaluations, which helps claims adjusters, attorneys, and QME panels move forward with minimal delay.
3. They Handle Complex and Multi-Specialty Cases
Healthpointe is often selected for injuries involving multiple systems—orthopedic, neurological, and psychological. Their internal referral system reduces the need for claimants to coordinate care across different offices or providers.
4. They Are Approved Med-Legal Evaluators (QME/AME)
If your case is in dispute or requires a med-legal evaluation, Healthpointe physicians may be appointed as the QME or AME. These doctors provide independent medical reports that can heavily influence the outcome of your case.
5. Cost and Administrative Efficiency
Insurance carriers often choose Healthpointe because it balances quality care with pre-established billing protocols, avoiding unexpected treatment costs or administrative delays.
Frequently Asked Questions
Q: Can I choose a different doctor?
If your case is accepted and your employer has an MPN, you may switch to another doctor within that network after 30 days. In certain circumstances, you may be able to treat outside the network—speak to your attorney for guidance.
Q: What if I disagree with the treatment plan?
You have the right to request a second opinion or utilize the QME process to resolve disputes regarding your diagnosis or treatment plan.
Q: Does Healthpointe help with getting work restrictions or accommodations?
Yes. Healthpointe physicians are trained to issue work status reports, identify restrictions, and help coordinate modified duty or time off with employers.
Q: What happens after treatment ends?
If your condition reaches maximum medical improvement (MMI), a final medical report will be issued. This document will address permanent disability, future medical needs, and return-to-work status, and it often plays a key role in settlement.
Best Practices for Workers
- Keep Copies of Everything: Request and save copies of your work status slips, treatment summaries, and diagnostic reports.
- Communicate With Your Attorney: Let your lawyer know about appointments, delays, or disagreements with providers.
- Follow Medical Advice: Attend all appointments and comply with the treatment plan to protect your health and your legal rights.
- Know Your Rights: You may have the right to request a second opinion, challenge denials, or request an Independent Medical Review (IMR).
Assigned to Healthpointe After a Work Injury?
You’re not alone — and you’re not powerless. If you’re receiving treatment at Concentra and you feel unheard, rushed, or denied the care you need, call EFLL today.
We’ll fight to get you into the right hands — and we’ll hold the insurance company accountable every step of the way.
